Terms of Service

By accessing or using the Operant website located at operantco.com ("Site") or by purchasing services from Operant, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use this Site or purchase our services.

Operant provides digital infrastructure services for local businesses, including automated lead capture, missed call text-back systems, messaging automation, and related services. The specific scope, pricing, and terms of any service engagement are defined in a separate Master Services Agreement, Statement of Work, and Order Form.

You must be at least 18 years of age and have the legal authority to enter into binding contracts on behalf of yourself or your business to purchase services from Operant.

If Operant provides you with access to any client portal, dashboard, or system as part of service delivery, you are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

All fees are described in your Order Form. By submitting an Order Form and authorizing payment, you agree to pay all applicable fees including setup fees, monthly recurring fees, and any usage overage charges. Payments are processed via Stripe. Operant reserves the right to suspend services for non-payment.

All content on this Site, including text, graphics, logos, and design, is the property of Operant and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from Site content without written permission.

This Site and all services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied. Operant does not warrant that services will be uninterrupted, error-free, or that any specific results will be achieved.

To the maximum extent permitted by law, Operant shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this Site or our services. Our total liability shall not exceed the fees paid by you in the three months preceding the claim.

These Terms are governed by the laws of the State of California. Any disputes shall be resolved through binding arbitration in Alameda County, California.

Operant reserves the right to update these Terms at any time. Continued use of this Site or our services following notice of changes constitutes acceptance of the updated Terms.